.jpg)
Author
Shaun Kenyon
Our Deliverables
Our deliverables include a comprehensive review of your system architecture as is and to be, with a detailed diagnostic of current pain points.
We aim to guide your business towards a stable and efficient system that supports growth rather than being a constant drain on resources.
If you're struggling with a failed ERP system, such as Dynamics 365 Business Central, you're not alone. Your situation might fall into one of these categories:
- You're mid-project, and issues are snowballing.
- You're live on Business Central, but persistent challenges—from integrations to permissions—are draining your support resources.
- You're live on Business Central with no major system issues, yet users are struggling to adapt, manual processes are still dominant, and some features remain underutilized.
A “failed” ERP system doesn’t necessarily mean disaster—it simply means you need the right guidance to optimize your setup, which could be minimal.
Signs of a Failing ERP System
Even if your system is running, underlying issues could hinder efficiency. Watch out for these red flags:
Technical & Functional Issues:
🔹 Daily adjusting entries – Continuous manual corrections in accounting.
🔹 Regular integration mapping – Overcomplicated data syncing.
🔹 Unbalanced financial reports – Discrepancies across reporting structures.
🔹 High burn rate for support – Constant reliance on troubleshooting the same issues.
🔹 Legacy system dependency – Users still relying on previous software post-go-live.
🔹 Customizations across many workstreams – An overengineered solution introducing complexity.
🔹Unstable system foundation – Too many core logic customizations leading to instability.
User Adoption & Management Issues:
🔹 Permission issues – All users having the same permissions instead of role-based access.
🔹 Expanded usage of spreadsheets – Heavy reliance on Excel/Google Sheets post-go-live.
🔹 Undefined module responsibilities – Users unclear on their roles within BC.
🔹 Improper change management – Lack of structured transition planning.
🔹 Limited leadership commitment – Key stakeholders not fully engaged in the ERP transformation.
Your ERP system might technically function, but true success means ensuring it is stable, well-documented, and optimized for seamless usage.
How We Help Rescue Your ERP System
We take a structured, tailored approach based on the number of affected users and systems.
Rescue Process Overview:
Strategic Planning: Define recovery goals and assess the scope of issues.
Interviews & Testing: Gather insights from key users and conduct system tests.
Issue Outline & Recommendations: Identify shortcomings and propose effective solutions.
Implementation & Optimization: Strengthen BC as a stable and efficient system, supporting business growth rather than draining resources.
Our Key Services Include:
✅ Re-synchronization or restructuring of integrations
✅ System documentation and architecture design
✅ Project management officer (PMO) support
✅ User re-training & change management
✅ User permission restructuring
✅ Reduced support dependency
✅ BC usage analysis & optimization
✅ Balanced financial reporting
✅ ISV add-on evaluation
✅ Mid-project recovery solutions
✅ Core system foundation review for confident business growth
How Long Does a Rescue Project Take?
📅 Most recovery projects last 1 month, but duration varies based on user availability and system complexity.
📞 Schedule a 30-minute call today to discuss your needs and receive a high-level timeline for your project.